Terms and conditions
The house rules for every stay, day outing and spa visit.
Booking
Prior reservation is required for all stays, day outings and spa sessions.
Timings
Check-in is at 1:30 pm and check-out at 11:30 am the following day. Late check-out is available on request, at an extra charge.
Check-in
The declaration and registration forms must be signed before check-in. The balance amount is paid before check-in.
Age
The person booking and staying must be above 21 years of age. Children up to 12 years must be accompanied by their parents.
Children
Children aged 5 to 12 are charged 50% of the price. Children above 12 are treated as an extra person and charged accordingly.
Food
Meals are vegetarian or non-vegetarian, as you choose. Outside food and beverages are not allowed inside the premises.
Alcohol and drugs
Alcohol, drugs and any other illegal activities are strictly not permitted inside the premises.
Smoking
Smoking is allowed only in designated areas. Guests found smoking in rooms are liable to a minimum fine of ₹5,000 or the cost of the damage caused, whichever is higher.
Spa
Spa treatments are for relaxation and are not a substitute for medical treatment. Guests must tell us about any health conditions, medication or pregnancy before a treatment. Sessions depend on available slots.
Breakages and lost items
Any breakage or loss of resort property caused by guests during their stay is charged to the guest and settled in full at check-out, based on the cost of the item.
Activities
Kayaking, boat rides, the campfire and all other activities depend on the weather, operating conditions and the resort's activity schedule.
Liability
The management assumes no responsibility for accidents, injuries or loss of property, including theft, fire, flood, wind or any act of God that may occur within the resort.
Admission
Right of admission is reserved.
Questions? Call +91 91802 59032 or email reservations@rayaa.in.